Website Valley Hope Association
ADMISSION COORDINATOR:
O’Neill Valley Hope has an exciting opportunity for a Admissions Coordinator to join our newly created Admissions team!
Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Do you want a rewarding career in a close-knit and fun-loving environment? If so, O’Neill Valley Hope, a staple of the community for nearly 50 years, welcomes you.
Per CMS Interim Rule, all Valley Hope employees must be vaccinated against COVID-19 or receive an approved medical/religious exemption.
QUALIFICATIONS:
Required:
- One (1) plus years of work experience in behavioral healthcare environment.
- Cardiopulmonary Resuscitation (CPR) certification.
- Ability to work between 9am – 9pm and willing to work (1) weekend a month
COMPENSATION:
- Starting Base Pay: $17.25 – $22.50/hr (based on education/experience)
BENEFITS:
- Affordable health, dental, and vision insurance
- Tuition Assistance – Up to $10K annually; $45K maximum benefit
- Student Loan Repayment
- Public Student Loan Forgiveness (PSFL) Eligible Employer
- 8 Paid Holidays (Including 1 Personal Holiday)
- PTO – Up to 25 Days per year based on years of service
- 401(k) Retirement Plan with employer match
- Health Saving and Flexible Spending Accounts
- Employee Assistance Program
- Supplemental Insurance
- And much more!
JOB SUMMARY:
- Functions as a key member of the multi-disciplinary admissions team; works collectively to support the needs of prospective patients and to secure VHA as their service provider.
- Serves as primary point of contact for prospective and incoming patients, families, and referral sources; creates a patient-focused experience for those seeking VHA services.
- Utilizes good judgement, critical thinking skills, industry specific knowledge, and customer services skills to solidify commitments and make appropriate placements for prospective patients within VHA programs.
- Provides prospective patients and families with facility tours.
- Conducts initial pre-admissions screening with a focus on gathering preliminary information to identify level of care/services needed and fit with VHA service; utilizes identified criteria and tools to perform high-level screening of mental and physical health status.
- Performs preliminary financial assessment with prospective patients; gathers necessary financial information (including payor source/self-pay options) and processes Verification of Benefits to pre-qualify prospective patients.
- Refers inquires to other agencies and community resources when prospective patients’ needs are not a fit with VHA services.
- Maintains information within identified systems on outside agencies/community resources; coordinates with appropriate process partners with to ensure data is current and accurate.
- Schedules admissions appointments for patients; communicates admissions appointments with appropriate staff/departments to ensure support for incoming patients.
- Assists patients in completing administrative admissions process including obtaining all necessary admissions documentation (demographics, consents, releases, etc.).
- Creates and updates electronic records in identified data tracking/electronic medical records systems for prospective and incoming patients; inputs data in an accurate and timely manner following calls and initial admissions processing.
- Performs follow up calls to prospective patients in support of their treatment needs and securing VHA as their service provider.
- Maintains oversight of bed tracking data including open beds, incoming patients for the day, and discharges for the day.
- Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.).
- Serves as back-up support to the Nursing Department for property searches for incoming patients.
- Maintains confidentiality of prospective and incoming patient data in accordance with HIPAA and 42 CFR Part 2 regulatory requirements.
WORK ENVIRONMENT:
- Located within a residential/outpatient treatment facility.
- Sitting for extended periods of time; requires walking throughout the facility.