Website Valley Hope Association
ADMISSIONS COORDINATOR: 9am-9pm
Valley Hope of O’Neill has an exciting full-time opportunity for a Admissions Coordinator to join our dedicated and passionate team!
Valley Hope of O’Neill has served the Nebraska community with healing residential addiction treatment and recovery support since 1976.
Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization. Join our team and see for yourself why we are a recent recipient of the Press Ganey Human Experience Guardian of Excellence Award.
Per CMS Interim Rule, all Valley Hope employees must be vaccinated against COVID-19 or receive an approved medical/religious exemption.
EDUCATION & EXPERIENCE
- One (1) plus years of experience in a similar position and/or healthcare environment.
- Cardiopulmonary Resuscitation (CPR)/First Aid Certification.
BENEFITS:
- Affordable health, dental, and vision insurance
- Tuition Assistance – Up to $10K annually; $45K maximum benefit
- Student Loan Repayment
- Public Student Loan Forgiveness (PSLF) Eligible Employer
- 8 Paid Holidays (Including 1 Personal Holiday)
- PTO – Up to 22 Days per year based on years of service
- Paid Parental Leave
- 401(k) Retirement Plan with employer match
- Health Saving and Flexible Spending Accounts
- Employee Assistance Program
- And much more!
JOB SUMMARY:
- Functions as a key member of the multi-disciplinary admissions team; works collectively to support the needs of prospective patients and to secure VHA as their service provider.
- Serves as primary point of contact for prospective and incoming patients, families, and referral sources; creates a patient-focused experience for those seeking VHA services.
- Provides prospective patients and families with facility tours.
- Conducts initial pre-admissions screening with a focus on gathering preliminary information to identify level of care/services needed and fit with VHA service; utilizes ASAM Criteria to
- perform high-level screening of mental and physical health status.
- Performs preliminary financial assessment with prospective patients; gathers necessary financial information (including payor source/self-pay options) and processes Verification of
- Benefits to pre-qualify prospective patients.
- Refers inquires to other agencies and community resources when prospective patients’ needs are not a fit with VHA services.
- Maintains information within identified systems on outside agencies/community resources; coordinates with appropriate process partners with to ensure data is current and accurate.
- Schedules admissions appointments for patients; communicates admissions appointments with appropriate staff/departments to ensure support for incoming patients.
- Assists patients in completing administrative admissions process including obtaining all necessary admissions documentation (demographics, consents, releases, etc.).
- Creates and updates electronic records in identified data tracking/electronic medical records systems for prospective and incoming patients; inputs data in an accurate and timely manner following calls and initial admissions processing.
- Performs follow up calls to prospective patients in support of their treatment needs and securing VHA as their service provider.
- Maintains oversight of bed tracking data including open beds, incoming patients for the day, and discharges for the day.
- Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.).
Serves as back-up support to the Nursing Department for property searches for incoming patients. - Maintains confidentiality of prospective and incoming patient data in accordance with HIPAA and 42 CFR Part 2 regulatory requirements.
WORK ENVIRONMENT:
- Located within a residential/outpatient treatment facility.
- Sitting for extended periods of time; requires walking throughout the facility.
- Must be able to work at a rapid pace for long periods of time (typically not longer than 8 hours).