Customer Service Representative

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting company products or services.

Responsibilities:

– Handle incoming customer inquiries via phone, email, and chat
– Provide accurate information about products and services
– Run daily and weekly reports
– Perform data entry tasks to update customer records
– Utilize phone etiquette to ensure quality service during all customer interactions
– Upsell products or services to increase revenue
– Conduct outbound calling campaigns to follow up with customers

Requirements:
– Excellent communication skills, both verbal and written
– Strong sales and customer service skills
– Ability to multitask and work in a fast-paced environment
– Team player with ability to learn

This position offers competitive pay, PTO, paid holidays, profit share opportunities, 401k matching, opportunities for career growth, and a dynamic work environment. If you are a motivated individual with a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: Competitive
Expected hours: 40 per week
Benefits:

401(k)
401(k) matching
On-the-job training
Paid time off
Professional development assistance
No experience needed
Monday to Friday
No weekends

Send resume to mark@reiserins.com or call 402 336 1983 to set schedule an interview