Website Wilbur-Ellis Company
To apply for this position, click on the following link:
https://recruiting2.ultipro.com/WIL1015WELC/JobBoard/301f072f-bb97-f32c-497b-18cdfbd619ce/OpportunityDetail?opportunityId=8a55a717-d548-40b1-b257-55f9bceef29e
Are you customer-focused with an attention to detail? Do you have a background in agriculture or the seed industry? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so, we want to hear from YOU!
For a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us!
General Purpose and Scope of Position:
This position provides administrative clerical support and is a team member in the interactions and interface between customers, the field sales team, and operations support to ensure excellent service and overall customer satisfaction. Provides clerical assistance in order processing and inventory management.
Key Skills and Abilities Include:
High School Diploma or equivalent
Proficiency with computers to intermediate level utilizing Microsoft Windows, Windows applications, and ERP order entry systems. JD Edwards practice and process training will be provided
Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy
Ability to sit at a desk and/or computer terminal to perform writing and/or keying/typing information for protracted periods of time
Mobility to move freely across uneven terrain both indoors and outdoors safely
Key Personal Attributes Include:
Strong interpersonal and effective communication skills (verbal, written, and utilizing all media (phone, e-mail, text)) for interaction with customers and fellow employees including the ability to maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Practical organization skills with strong attention to detail along with the ability to multi-task and prioritize multiple assignments
Ability to respond professionally to common inquiries or complaints from sales staff and other employees, customers, regulatory agencies, suppliers, etc.
Reads writes and speaks the English language fluently
Specific Responsibilities and Key Deliverables Include:
Assists field sales staff with the preparation and documentation of product recommendations and use records
Assists with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software
Responds to customer sales inquiries in a timely, accurate, and appropriate manner
Assists Branch Manager and field sales staff with product use forecast, sales reporting, and budget preparation
As part of the support team, document and process product use recommendations as required
Utilizing JDE, enter, and process customer orders as requested. Meet or exceed timelines established under the Timely Transaction Processing policy (TTP)
Work closely with the office team to ensure adequate inventory levels are maintained to meet customer needs
Assist Sales Team in accurate customer pricing and quickly resolve any inquiries or concerns
Prepare standard use and sales reports as well as any custom reports as requested by management, sales, and customer
Assist Sales Team in annual budget preparation and monthly budget vs. actual reports
Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support
Supports Branch and/or Operations Manager as requested
Compensation and Benefits:
Competitive hourly wage (to be determined based on experience and other factors)
Benefits package (medical, dental, vision, 401k, Employee Assistance Program, vacation, sick time, life insurance, + more); Pension Plan, 401k match up to 3%
Drug-Free Workplace
If you are currently a Wilbur-Ellis employee, please notify your Manager prior to applying for this position. Thank you!
COMPANY CULTURE
Wilbur-Ellis is a company you can be proud to call your employer
Wilbur-Ellis markets and distributes agricultural products, animal feed, specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.
Wilbur-Ellis is for and about people
Wilbur-Ellis has enjoyed 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.
Wilbur-Ellis invests in the industry’s best workforce
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.