Boyd Holt E-911 Communications Center
Position Overview:
We are seeking a reliable, calm, and detail-oriented individual to join our team as a 911 Dispatcher serving a Boyd and Holt Counties in Nebraska. This position plays a critical role in public safety by answering emergency and non-emergency calls, dispatching law enforcement, fire, and EMS personnel, and providing vital information quickly and accurately.
Key Responsibilities:
Answer incoming 911 and non-emergency calls in a professional and composed manner
Gather essential information from callers and prioritize calls based on urgency
Dispatch appropriate emergency services using radio and computer-aided dispatch systems
Maintain clear and accurate records of all calls and actions taken
Monitor radio traffic and provide support to field personnel
Assist callers with emergency instructions when necessary
Collaborate with law enforcement, fire departments, and EMS teams
Qualifications:
High school diploma or GED required
Strong communication and listening skills
Ability to remain calm under pressure and make quick decisions
Basic computer proficiency and ability to learn dispatch systems
Willingness to work 12-hour shifts, including nights, weekends, and holidays
Ability to pass background check and drug screening
Preferred Qualifications:
Previous dispatch, emergency services, or call center experience
CPR/First Aid certification (or willingness to obtain)
Benefits:
Competitive starting wage, increases once trained
Overtime opportunities
Paid training
Health Insurance
Retirement plan options
Paid time off
Work Environment:
This position is based in a rural setting where dispatchers often serve as the critical communication link across large geographic areas. The role requires focus, adaptability, and a strong sense of public service.
How to Apply:
Submit your application, resume, and references to rachael@boydholte911.gov
Join a team that makes a real difference in the community every day.