Closely adhere to all safety standards and procedures. Act as a safety role model, encourage and recognize others completing safe acts, and intervene when unsafe acts are being practiced. Identify gaps in safety standards and safety risks in the operational environment, implement effective risk mitigation, and provide recommendations to higher level technical staff and management.
Demonstrate and promote integrity, comprehensive initiative, a no-compromise focus on safety, and quality of work on a continuous basis and may assist with or perform basic quality audits of less experienced staff.
Perform intermediate level wind turbine maintenance and installation tasks as assigned, such as proficient operation and use of tools (including but not limited to specialized calibration, hydraulic, power tools) and basic turbine equipment. Document tasks where required and enters data into company system (e.g. Salesforce & SAP)
Effectively gather information regarding turbine performance / issues. May diagnose, recommend, and implement solutions up to intermediate routine issues. Seek assistance when encountering turbine issues outside trained skill level to ensure completed project in resolution.
Follow basic structured problem-solving process to complete troubleshooting and diagnostic tasks to include the use of diagnostic tools (e.g. basic fluke meter functions, hydraulic stress gauge) and independently initiate and perform most work tasks, as well as follow defined instructions and maintenance schedules, implementing plans as directed, and perform according to written and verbal instruction from higher level technical staff.
Effectively promote positive team environment by assisting teammates in accomplishing goals and mentoring lower-level technical staff. Visibly support and promote change initiatives and team spirit and cooperation as well as proactively look for improvement opportunities to job appropriate processes and procedures and communicate through appropriate channels or implement improvements using the appropriate control management protocol.
Interface with customer and may respond to customer inquiries. Refer complex customer inquiries to higher level technical staff or manager. Always demonstrate good customer focus.